Privacy Policy

1. Introduction & Overview

EdufyERP Technologies ("EdufyERP", "we", "us", or "our") is dedicated to safeguarding the privacy and security of educational institutions, trustees, principals, teachers, parents, and students who access our cloud-based ERP software platform.

2. Information We Collect

In operating our cloud software services, we process information strictly on behalf of the subscriber educational institution (the "Data Fiduciary"):

• Institutional & Administrator Information: School name, affiliation details, official email, billing address, and authorized contact phone numbers.
• Student & Academic Records: Full name, roll number, admission register data, date of birth, guardian details, attendance logs, homework submissions, examination grades, and transport stop assignments.
• Financial & Fee Data: Student installment due amounts, dynamic UPI transaction reference numbers, receipt IDs, and payment verification timestamps. (Note: We do not store credit/debit card numbers or bank account PINs).

3. How Information Is Used

Data collected is utilized exclusively for:

1. Enabling core school ERP workflows (attendance, report cards, timetable generation, bus tracking).
2. Delivering automated WhatsApp, SMS, and email alerts for absentees, fees, and circulars.
3. Providing technical assistance, software upgrades, and customer support.
4. Generating consolidated statistical and compliance reports for school management.

4. Data Ownership & Security Standards

The School/Institution retains 100% ownership of all student and institutional data. EdufyERP acts strictly as a data processor. All database storage is encrypted at rest using AES-256 and in transit using SSL/TLS encryption. Automated daily encrypted off-site backups are maintained in secure Indian data center facilities.

5. Data Retention & Deletion

Upon termination of an institution's subscription, all institutional data will be exported in standard formats (Excel/SQL) and permanently purged from active production servers after 60 days.

6. Grievance Redressal & Contact

For questions regarding this policy or data protection requests, contact our designated Grievance Officer: